We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, in its original packaging. You’ll also need a receipt or proof of purchase.

To start a return, you can contact us at info@lampertusa.com If your return is accepted, we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@lampertusa.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment, minus a 3% processing fee. Please note that it may take some time for your bank, credit card company, or payment provider to process and post the refund